Rick is an awesome technician!! After going to a dealership in Florence 3x for a diagnosis on my car each time they told me my problem was resolved but wasn’t...decided to take my car to pawleys island Nissan and it only took Rick 30 mins to tell me the problem

Service car no problem

I had an absolute amazing experience here. My sales professional, Mike Roberts, was extremely professional, thoughtful & courteous. He helped me get in the car I wanted & the finance team was so awesome! If you're looking for a great car & exceptional customer service, Coastal Nissan is the place to go!

I had the pleasure of purchasing a SUV at this dealership! I cannot thank the ENTIRE staff for the service I experienced! The customer care was evident rather I drove home with a new purchase or not! This alone is the reason I needed to drive that SUV home! I did a trade-in that very day and come home with the vehicle I came for! Man thanks to Jeff, finance department, and all parties involved for the exceptional treatment I received on April 23rd! Trust, Loyalty, and Service all in one!

Normally I hate car dealerships but I have to say, Charles with Coastal Nissan has completely changed my outlook! I had the best experience and left with the perfect vehicle! Thank you all so much for an awesome experience.

Friendly courteous and on time

Whenever I have to go to Coastal Nissan for service, Mike and Geoff in the Service Dept are always nice and informative about my car. I always receive good service from them. Fast forward, I'm submitting a new review for March 25, 2021 when I took my car to get serviced. Well, Chris who is always nice when he sees me, and always help me when I bring my car to be serviced. On this day, I bought my car to get air put in my tire, and Chris noticed I needed to replace the tires. Being there is a sale for tires at the dealership, I had to get them since I was traveling out of town the next day. Upon putting the new tires on my car, Rickie Greene and Chris noticed I needed new front brakes. Rickie also know me from bringing in my cars to get serviced at the dealership over the years. Rickie told me he didn't feel right letting me drive back on the highway with worn front brake pads and showed me how the brake pads looked compared to a new front brake pads. Needless to say, both Chris and Rickie were very helpful, insightful and above all went above and beyond to make sure I left the dealership taken care of. I always get good service there and I thank both Chris and Rickie for looking out for me. Thanks guys!!

Very professional place. Mike explained everything to us very clearly and helped us find the perfect car.

Mike Roberts is a great salesman, worked very hard for us and was very professional while still making us feel at home during our visit. We didn't feel any pressure to buy like most dealerships and weren't being haggled into a deal. Highly recommend Mike if you stop by. We were introduced to all of the staff/management. Every one was very nice even with a minor hiccup along the way. I would buy from them again. Love my 2018 nissan titan pro 4x.

They mean what they say and go A long way to satisfy their customers and that means a lot if You’re not happy they’re not happy great place

A couple of years ago my son was involved in an accident (not his fault) and Brandon helped us replace that car. We did it in three days all by text. It was the best car buying experience I had ever had, until this one! Again, my son had car problems - a 2006 Honda Accord kept needing repairs. He is in college full-time and has outside school commitments of over 20 hours a week and so has limited time to deal with car problems. This has been an ongoing problem with this car. We got an estimate of $1000 in repairs for the car and my husband and I decided our son needed a more reliable vehicle. We texted Brandon and he advised our son on the best car for him - a 2020 Nissan Kicks. We let him talk our son into it. Brandon got us a deal on it. After we decided on the 2020 Kicks we saw a 2021 for less money, oddly enough. We contacted Brandon and he negotiated a better price for us bringing it under the 2021 model. Now we just needed to get the car from the dealership to our son and his car to the dealership. A problem for mere mortals, but not Brandon Brown and James English! Brandon had the car delivered to our son, having "his guys" leave at 5:00AM so as to accommodate the schedule of a college student and James English has the Accord picked up from the mechanic in Central, SC and towed back to the dealership subtracting the towing charge from an ***extremely*** fair trade-in offer. Another deal done in very quickly and hassle free. If you want a hassle-free car buying experience with knowledge you are being treated fairly then there is only one choice! Coastal Nissan, Chevy, and Cadillac!

I went in for an oil change and was advised of maintenance that should be done on my next visit. The waiting area was welcoming and every employee that passed me spoke and asked if they could assist me in any way.

Fine people. No pressure.

Let me tell you I own 2 Vehicles a 2017 Ford f350 and a 2016 Nissan Rogue I only wish I could get the same service at my Ford dealer as I do at Coastal Nissan what a pleasure going to Coastal for Service. I will definitely be back again and again. 5 star's isn't enough

They explain the service I am getting and recommend services to keep my vehicle running smooth.

Coastal Nissan is a local , family Owned business that I trust. Our sales agent Joey Wood was very patient with us as we changed our minds a few times and did everything he could to find just the right car for us.He went over and beyond explaining all of the details of our car and how the electronics worked. The manager Brooke English did everything she could to help us get the best deal . We never felt pressured at any time.

Jennifer was great and very professional

Staff were very friendly and courteous.

Came in with oil leaking from the bottom of my car. I am from Philadelphia and was passing through on a road trip so I went to the dealership. The staff was very attentive and friendly. After waiting for about 40 minutes, I was told that the person who had changed my oil a few days prior had not secured the cap. They waived the $99 fee for assessing the car and only charged $40 to top off the oil, secure the cap, and clean the area. Great customer and car service!

Customer service is what brought me to Coastal Nissan. They go over and beyond to help you. My mother had a Nissan and after I saw the service she received, I was sold.

Great service and excellent customer satisfaction! I’m very pleased with this company and their kind and helpful employees.

I had my car serviced. The service dept always does an excellent job. They are so accommodating. Wouldn't go anywhere else.Thank you

I called this dealership after a bad experience at another local Nissan dealership . They had what I was looking for. Charles our salesman went above and beyond immediately sending me very detailed pictures of the car. The attention and professionalism we received from Charles, Brooke and Brandon was outstanding. Very pleased with my new vehicle

Oil change, tire rotation and new windshield wipers.... I waited in show room and completed some paperwork 😎 Well done

Great service, everybody makes you feel like a part of the family! Jeff S. was wonderful and helpful- answered all of our questions and I am so happy with my Nissan Rogue! Thank you Jeff!