Customer Testimonials
From start to finish all of the people were pleasant, knowledgeable and helpful. Quinn, the salesman was professional, yet very personable. I will recommend Coastal to friends in the future!
I cannot say enough good things about my experience here. Phil Vokey was my salesman, and this guy is the real deal. He stuck to what I asked, and didn’t try to push me in another direction. I left feeling like a valued customer, and not just another paycheck. This dealership made things incredibly easy, and I would highly recommend.
Everyone was super friendly. Mitch was extremely pleasant.
Phil is very professional, friendly and genuine! Wasn’t too pushy. If you need a new car ask for Phil!!! Also Charles is very nice too. He took my husband and I for a test drive because Phil was helping another costumer.
It was a simple oil change, not much to tell.
Fantastic! Helped me find my dream truck fast. Thank you so much Braxton and all the staff for making this the smoothest car buying experience ever. I live almost 2 hours away and do not regret driving out to see them. You will not be disappointed
Scheduled routine PM online. Timely email and text reminders. Ready when I arrived. Service completed while I waited. Friendly personnel. Welcoming environment. Good folks and great service!
The experience was nice. All staff was very l knowledgable about the process.
We sold our car to them in a great deal for us.
Completed the 30,000 mile required maintenance as well as tire rotation and oil change. Replaced windshield wipers. The dealership was courteous, expedient and knowledgeable. All was great!
Extremely friendly and helpful...
Very friendly and professional staff. Wait time was minimal.
I have found that the salesman and the service managers were very knowledgeable and pleasant and friendly
Tom in sales and Sean in finance made the purchasing process of a pre-owned vehicle effortless. I described the car I was looking for, they presented several options, I took it for a ride and made the purchase.
Great dealership. They have a variety of Nissan vehicles to choose from.
chris was awesome
Great employees and great service
Great service
Mike at Coastal Nissan is amazing!! He was so friendly, professional and helpful to get me in my brand new car. He made the process fast and easy! If you’re looking for a new & reliable vehicle, go see Mike at Coastal Nissan!! Thanks Mike!!
Found a 2019 Frontier Supercab thru Car gurus app and sent inquiry. Received in email a very detailed and informative info regarding the said truck. After a week I was able to see the said truck in person. Set appointment with sales Braxton Ivy for test drive. When we arrived we saw the said truck and a 2020 Frontier crew cab. Instantly liked the crew cab better. I also saw a year end sales even sponsored by Nissan for well qualified buyers. So now I have 3 choices. Instructed Brixton Ivy to show me on paper how much is monthly payment if I ...
Friendly, respectful and attentive
I had to get a new battery for my Mini Cooper but I did not want to drive to Charleston to get it done. I called Coastal Nissan Wednesday afternoon, took my car in Thursday morning and they had a new battery in my car by 8 AM. Great service and very friendly staff! Coastal Chevrolet Nissan and the English family are first class!!!
Exactly what I expected. Courteous, comfortable wait, professional service.
it was great
Wonderful customer service! Mike was very courteous and friendly. They will do what it takes to work with you on any vehicle pricing. Hope to see them soon again.
They stayed open late to accommodate us. Nice!
They are always right on the mark with everything about the Murrano - if there's a recall its handled
Very friendly people go out of their way to help you good service follow up.
This is a great place to get a car 🚗 and the people are very nice
Had an issue with the payoff on a vehicle my daughter traded in. But after talking to Brooke everything was taken care of. We are very pleased now and will purchase here again. Thank you Brooke for taking care of this and being 100% honest with me. Michael Frech Owner STC TECHNOLOGY MYRTLE BEACH SC
Eager staff. Good service.
We were so pleased with the friendliness and professionalism of the Service Team.
Friendly serviice
Braxton was very patient and found the car I wanted. I will continue to rely on coastal for my car needs.
Good to shop on Sunday
Everyone is very nice and helpful
They were very nice to us, and took very good care of us. We give them a great rating 👍.
Mike Roberts is AMAZING! I found the card of my DREAMS and it all went well! I am now the owner of an a GORGEOUS luxury Cadillac, better than I could even imagine! I am so happy! Thank you Coastal!!!! I am so in love with my new ride! Best service EVER, highly recommend!
Rick is an awesome technician!! After going to a dealership in Florence 3x for a diagnosis on my car each time they told me my problem was resolved but wasn’t...decided to take my car to pawleys island Nissan and it only took Rick 30 mins to tell me the problem
Service car no problem
I had an absolute amazing experience here. My sales professional, Mike Roberts, was extremely professional, thoughtful & courteous. He helped me get in the car I wanted & the finance team was so awesome! If you're looking for a great car & exceptional customer service, Coastal Nissan is the place to go!
I had the pleasure of purchasing a SUV at this dealership! I cannot thank the ENTIRE staff for the service I experienced! The customer care was evident rather I drove home with a new purchase or not! This alone is the reason I needed to drive that SUV home! I did a trade-in that very day and come home with the vehicle I came for! Man thanks to Jeff, finance department, and all parties involved for the exceptional treatment I received on April 23rd! Trust, Loyalty, and Service all in one!
Normally I hate car dealerships but I have to say, Charles with Coastal Nissan has completely changed my outlook! I had the best experience and left with the perfect vehicle! Thank you all so much for an awesome experience.
Friendly courteous and on time
Whenever I have to go to Coastal Nissan for service, Mike and Geoff in the Service Dept are always nice and informative about my car. I always receive good service from them. Fast forward, I'm submitting a new review for March 25, 2021 when I took my car to get serviced. Well, Chris who is always nice when he sees me, and always help me when I bring my car to be serviced. On this day, I bought my car to get air put in my tire, and Chris noticed I needed to replace the tires. Being there is a sale ...
Very professional place. Mike explained everything to us very clearly and helped us find the perfect car.
Mike Roberts is a great salesman, worked very hard for us and was very professional while still making us feel at home during our visit. We didn't feel any pressure to buy like most dealerships and weren't being haggled into a deal. Highly recommend Mike if you stop by. We were introduced to all of the staff/management. Every one was very nice even with a minor hiccup along the way. I would buy from them again. Love my 2018 nissan titan pro 4x.
They mean what they say and go A long way to satisfy their customers and that means a lot if You’re not happy they’re not happy great place
A couple of years ago my son was involved in an accident (not his fault) and Brandon helped us replace that car. We did it in three days all by text. It was the best car buying experience I had ever had, until this one! Again, my son had car problems - a 2006 Honda Accord kept needing repairs. He is in college full-time and has outside school commitments of over 20 hours a week and so has limited time to deal with car problems. This has been an ongoing problem with this car. We got an estimate of $1000 in repairs for ...
I went in for an oil change and was advised of maintenance that should be done on my next visit. The waiting area was welcoming and every employee that passed me spoke and asked if they could assist me in any way.
Fine people. No pressure.
Let me tell you I own 2 Vehicles a 2017 Ford f350 and a 2016 Nissan Rogue I only wish I could get the same service at my Ford dealer as I do at Coastal Nissan what a pleasure going to Coastal for Service. I will definitely be back again and again. 5 star's isn't enough
They explain the service I am getting and recommend services to keep my vehicle running smooth.
Coastal Nissan is a local , family Owned business that I trust. Our sales agent Joey Wood was very patient with us as we changed our minds a few times and did everything he could to find just the right car for us.He went over and beyond explaining all of the details of our car and how the electronics worked. The manager Brooke English did everything she could to help us get the best deal . We never felt pressured at any time.
Jennifer was great and very professional
Staff were very friendly and courteous.
Came in with oil leaking from the bottom of my car. I am from Philadelphia and was passing through on a road trip so I went to the dealership. The staff was very attentive and friendly. After waiting for about 40 minutes, I was told that the person who had changed my oil a few days prior had not secured the cap. They waived the $99 fee for assessing the car and only charged $40 to top off the oil, secure the cap, and clean the area. Great customer and car service!
Customer service is what brought me to Coastal Nissan. They go over and beyond to help you. My mother had a Nissan and after I saw the service she received, I was sold.
Great service and excellent customer satisfaction! I’m very pleased with this company and their kind and helpful employees.
I had my car serviced. The service dept always does an excellent job. They are so accommodating. Wouldn't go anywhere else.Thank you
I called this dealership after a bad experience at another local Nissan dealership . They had what I was looking for. Charles our salesman went above and beyond immediately sending me very detailed pictures of the car. The attention and professionalism we received from Charles, Brooke and Brandon was outstanding. Very pleased with my new vehicle
Oil change, tire rotation and new windshield wipers.... I waited in show room and completed some paperwork 😎 Well done
Great service, everybody makes you feel like a part of the family! Jeff S. was wonderful and helpful- answered all of our questions and I am so happy with my Nissan Rogue! Thank you Jeff!
It was a great buying experience. Chuck, our salesperson was terrific, no pressure and did everything possible to help me get a car I loved. He went way above and beyond finding me the best deal. I will definitely be back.
Nothing major just had a tire replaced but i was greeted warmly and professionally
I used their service department for my 2011 Altima since moving here in 2012. It was a great car and their service department is exceptional. Decided to talk to them about a new Rogue in June. Made an appointment with Joey to test drive one they were advertising online. He was so helpful and knowledgeable and made the buying process simple and painless. I fell in love with it immediately and took it home that day. I wouldn't go anywhere else for my car and service needs.
Very clean establishment, courteous staff and super fast service department.
The call was taken at the appointed time and I received a call back at home when the car was finished excellent Service as always
Met with Chuck to discuss a vehicle that would be a "fit" for the family and the budget. Spent several hours there going over what would/wouldn't work for us. In the end, we purchased directly off the showroom floor and the Altima fits our needs to a " T " Thanks again Chuck for another Nissan for our family.... Gratefully yours, Barry S. Jenkins
Had an 8:15 appointment - dropped the car off at 8:05. Chris went over the work order and I left for breakfast w/my husband. When we returned, the car was ready. They even gave me a coupon for a complimentary wash.
Exceptional service, quality of workmanship, and total commitment to honor warrantees to make things right. Super folks!
I needed a ride for a doctor appt. nearby and my car was not clear from service yet. They drove me and picked me up.
It was our first experience and it was great. We're a one car family so when it was discovered it would take a day to get the part needed, we were immediately offered a loaner. Everyone wore a mask, social distancing was practiced, and everyone was very friendly and informative.
Just purchased a 2019 Nissan Rogue SL. Chuck McElroy was the salesman who assisted me. He was very kind and helpful during my search for a new car. I had my 2009 Rogue for 11 years and felt like it was time to get a new one. He did not pressure me at all while I was looking for my new car. He made this transition from one car to another very pleasant. Also, Ben and Brandon were very kind and helpful as well. Thanks again to all of you.
Went to town for doughnuts and came home with a car. Thank you so much for the great service to Charles Campbell and the crew!
I'm giving them a 5 star rating because all my dealings with them have been good. Two vehicles, both always serviced by them, for 5 years now.
I had a great experience recently with Bobby, Brandon and the rest of the team at Coastal Nissan. Everything was smooth and not painful like experiences I have had in the past. I will definitely use Bobby again in the future.
We bought a vehicle recently from Mike at Coastal Nissan. He was very nice and accomodating. No high pressure. I would recommend to anyone looking for a new or used vehicle to go to Coastal and ask for Mike. It was a good experience!!
We just want to express how wonderful was experience with buying a 2020 Jeep Wrangler was from salesman of the year Bobby, managers James and Josh and finance manager Brandon !!! I mean my family will be purchasing more vehicles from this dealership, highly highly recommended. Five star dealership
We purchased a Nissan Armada a few weeks ago and had the Best experience! Mike and the entire team (family) were super kind and helpful! We will definitely recommend them to all of our family and friends!
Hi GUYS,I Purchased a used truck from Coastal and the place is wonderful! From start to finish the people were very kind! i would take my Grandma there to sit while i purchase a vehicle if i have to! She would love it!!!!
Mitch, Josh and Braxton were extremely helpful! The best customer service I have ever recieved! Will definitely be back when my 3 year lease is up! The best dealer around our area! Thanks for all of your help! You guys rock 😍
Was so refreshing not to feel pressured or rushed. Brandon provided excellent service, and ensured I was in good hands when he had to step away.
The coordinated team at Coastal Nissan constantly strives to give you the best customer experience. Mr Rodney Frederick handled the bulk of my sale. He listened to what I needed and gave me the best possible options to suit my budget. Everyone involved in the transaction was extremely professional. Why would go anywhere else to purchase a vehicle?
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