Customer Testimonials
Wonderful customer service! Mike was very courteous and friendly. They will do what it takes to work with you on any vehicle pricing. Hope to see them soon again.
They stayed open late to accommodate us. Nice!
They are always right on the mark with everything about the Murrano - if there's a recall its handled
Very friendly people go out of their way to help you good service follow up.
This is a great place to get a car 🚗 and the people are very nice
Had an issue with the payoff on a vehicle my daughter traded in. But after talking to Brooke everything was taken care of. We are very pleased now and will purchase here again. Thank you Brooke for taking care of this and being 100% honest with me. Michael Frech Owner STC TECHNOLOGY MYRTLE BEACH SC
Eager staff. Good service.
We were so pleased with the friendliness and professionalism of the Service Team.
Friendly serviice
Braxton was very patient and found the car I wanted. I will continue to rely on coastal for my car needs.
Good to shop on Sunday
Everyone is very nice and helpful
They were very nice to us, and took very good care of us. We give them a great rating 👍.
Mike Roberts is AMAZING! I found the card of my DREAMS and it all went well! I am now the owner of an a GORGEOUS luxury Cadillac, better than I could even imagine! I am so happy! Thank you Coastal!!!! I am so in love with my new ride! Best service EVER, highly recommend!
Rick is an awesome technician!! After going to a dealership in Florence 3x for a diagnosis on my car each time they told me my problem was resolved but wasn’t...decided to take my car to pawleys island Nissan and it only took Rick 30 mins to tell me the problem
Service car no problem
I had an absolute amazing experience here. My sales professional, Mike Roberts, was extremely professional, thoughtful & courteous. He helped me get in the car I wanted & the finance team was so awesome! If you're looking for a great car & exceptional customer service, Coastal Nissan is the place to go!
I had the pleasure of purchasing a SUV at this dealership! I cannot thank the ENTIRE staff for the service I experienced! The customer care was evident rather I drove home with a new purchase or not! This alone is the reason I needed to drive that SUV home! I did a trade-in that very day and come home with the vehicle I came for! Man thanks to Jeff, finance department, and all parties involved for the exceptional treatment I received on April 23rd! Trust, Loyalty, and Service all in one!
Normally I hate car dealerships but I have to say, Charles with Coastal Nissan has completely changed my outlook! I had the best experience and left with the perfect vehicle! Thank you all so much for an awesome experience.
Friendly courteous and on time
Whenever I have to go to Coastal Nissan for service, Mike and Geoff in the Service Dept are always nice and informative about my car. I always receive good service from them. Fast forward, I'm submitting a new review for March 25, 2021 when I took my car to get serviced. Well, Chris who is always nice when he sees me, and always help me when I bring my car to be serviced. On this day, I bought my car to get air put in my tire, and Chris noticed I needed to replace the tires. Being there is a sale ...
Very professional place. Mike explained everything to us very clearly and helped us find the perfect car.
Mike Roberts is a great salesman, worked very hard for us and was very professional while still making us feel at home during our visit. We didn't feel any pressure to buy like most dealerships and weren't being haggled into a deal. Highly recommend Mike if you stop by. We were introduced to all of the staff/management. Every one was very nice even with a minor hiccup along the way. I would buy from them again. Love my 2018 nissan titan pro 4x.
They mean what they say and go A long way to satisfy their customers and that means a lot if You’re not happy they’re not happy great place
A couple of years ago my son was involved in an accident (not his fault) and Brandon helped us replace that car. We did it in three days all by text. It was the best car buying experience I had ever had, until this one! Again, my son had car problems - a 2006 Honda Accord kept needing repairs. He is in college full-time and has outside school commitments of over 20 hours a week and so has limited time to deal with car problems. This has been an ongoing problem with this car. We got an estimate of $1000 in repairs for ...
I went in for an oil change and was advised of maintenance that should be done on my next visit. The waiting area was welcoming and every employee that passed me spoke and asked if they could assist me in any way.
Fine people. No pressure.
Let me tell you I own 2 Vehicles a 2017 Ford f350 and a 2016 Nissan Rogue I only wish I could get the same service at my Ford dealer as I do at Coastal Nissan what a pleasure going to Coastal for Service. I will definitely be back again and again. 5 star's isn't enough
They explain the service I am getting and recommend services to keep my vehicle running smooth.
Coastal Nissan is a local , family Owned business that I trust. Our sales agent Joey Wood was very patient with us as we changed our minds a few times and did everything he could to find just the right car for us.He went over and beyond explaining all of the details of our car and how the electronics worked. The manager Brooke English did everything she could to help us get the best deal . We never felt pressured at any time.
Jennifer was great and very professional
Staff were very friendly and courteous.
Came in with oil leaking from the bottom of my car. I am from Philadelphia and was passing through on a road trip so I went to the dealership. The staff was very attentive and friendly. After waiting for about 40 minutes, I was told that the person who had changed my oil a few days prior had not secured the cap. They waived the $99 fee for assessing the car and only charged $40 to top off the oil, secure the cap, and clean the area. Great customer and car service!
Customer service is what brought me to Coastal Nissan. They go over and beyond to help you. My mother had a Nissan and after I saw the service she received, I was sold.
Great service and excellent customer satisfaction! I’m very pleased with this company and their kind and helpful employees.
I had my car serviced. The service dept always does an excellent job. They are so accommodating. Wouldn't go anywhere else.Thank you
I called this dealership after a bad experience at another local Nissan dealership . They had what I was looking for. Charles our salesman went above and beyond immediately sending me very detailed pictures of the car. The attention and professionalism we received from Charles, Brooke and Brandon was outstanding. Very pleased with my new vehicle
Oil change, tire rotation and new windshield wipers.... I waited in show room and completed some paperwork 😎 Well done
Great service, everybody makes you feel like a part of the family! Jeff S. was wonderful and helpful- answered all of our questions and I am so happy with my Nissan Rogue! Thank you Jeff!
It was a great buying experience. Chuck, our salesperson was terrific, no pressure and did everything possible to help me get a car I loved. He went way above and beyond finding me the best deal. I will definitely be back.
Nothing major just had a tire replaced but i was greeted warmly and professionally
I used their service department for my 2011 Altima since moving here in 2012. It was a great car and their service department is exceptional. Decided to talk to them about a new Rogue in June. Made an appointment with Joey to test drive one they were advertising online. He was so helpful and knowledgeable and made the buying process simple and painless. I fell in love with it immediately and took it home that day. I wouldn't go anywhere else for my car and service needs.
Very clean establishment, courteous staff and super fast service department.
The call was taken at the appointed time and I received a call back at home when the car was finished excellent Service as always
Met with Chuck to discuss a vehicle that would be a "fit" for the family and the budget. Spent several hours there going over what would/wouldn't work for us. In the end, we purchased directly off the showroom floor and the Altima fits our needs to a " T " Thanks again Chuck for another Nissan for our family.... Gratefully yours, Barry S. Jenkins
Had an 8:15 appointment - dropped the car off at 8:05. Chris went over the work order and I left for breakfast w/my husband. When we returned, the car was ready. They even gave me a coupon for a complimentary wash.
Exceptional service, quality of workmanship, and total commitment to honor warrantees to make things right. Super folks!
I needed a ride for a doctor appt. nearby and my car was not clear from service yet. They drove me and picked me up.
It was our first experience and it was great. We're a one car family so when it was discovered it would take a day to get the part needed, we were immediately offered a loaner. Everyone wore a mask, social distancing was practiced, and everyone was very friendly and informative.
Just purchased a 2019 Nissan Rogue SL. Chuck McElroy was the salesman who assisted me. He was very kind and helpful during my search for a new car. I had my 2009 Rogue for 11 years and felt like it was time to get a new one. He did not pressure me at all while I was looking for my new car. He made this transition from one car to another very pleasant. Also, Ben and Brandon were very kind and helpful as well. Thanks again to all of you.
Went to town for doughnuts and came home with a car. Thank you so much for the great service to Charles Campbell and the crew!
I'm giving them a 5 star rating because all my dealings with them have been good. Two vehicles, both always serviced by them, for 5 years now.
I had a great experience recently with Bobby, Brandon and the rest of the team at Coastal Nissan. Everything was smooth and not painful like experiences I have had in the past. I will definitely use Bobby again in the future.
We bought a vehicle recently from Mike at Coastal Nissan. He was very nice and accomodating. No high pressure. I would recommend to anyone looking for a new or used vehicle to go to Coastal and ask for Mike. It was a good experience!!
We just want to express how wonderful was experience with buying a 2020 Jeep Wrangler was from salesman of the year Bobby, managers James and Josh and finance manager Brandon !!! I mean my family will be purchasing more vehicles from this dealership, highly highly recommended. Five star dealership
We purchased a Nissan Armada a few weeks ago and had the Best experience! Mike and the entire team (family) were super kind and helpful! We will definitely recommend them to all of our family and friends!
Hi GUYS,I Purchased a used truck from Coastal and the place is wonderful! From start to finish the people were very kind! i would take my Grandma there to sit while i purchase a vehicle if i have to! She would love it!!!!
I experienced an unexpected problem with the car, and they took me right in, no questions asked. The work that needed to be done was fairly priced and completed in a timely fashion!
Good customer service good selection of vehicles
Exactly what I expected fast expert service.
It was a pleasant and smooth experience. Chuck went put of his way to make me feel comfortable during the sales process and explained each step of the way.
The service manager and his staff are truly a caring, accommodating, and a most professional team!
had free oil change and tire rotation. always curtious and professional Have never had an issue at Coastal Nissan
My family visited Pawleys Island in July 2020 and wife needed a new car. We are brand loyal to Nissan and reached out to Coastal Nissan. We met Braxton Ivey, our sales consultant, and he was very knowledgeable about the Nissan Pathfinder and answered all of our questions. We made our choice to buy an in stock Pathfinder and Braxton Ivey made it easy and enjoyable. When one wants to make a major purchase, you want it to be a pleasant experience. We’ve all heard the horror stories with the car buying experience. But Braxton made it a very great ...
Great customer service!
Everything was wonderful , no complaints at all.
Very helpful
Process seemed to drag on, I came in with a blank check and thought the process would have been much quicker and smoother but I got what I wanted at a great price. Granted the vehicle seems to have developed a rattle underneath that wasn't there in the initial test drive. But I'll get it figured out..
Sold my car to Coastal Nissan. Braxton and Brooke made this an extremely quick and easy process. I had received several other offers from other dealers and Coastal Nissan provided the top cash price. I would highly recommend them if you are looking to sell your car.
Excellent communication with Chris ( service mgr.). Car was ready before due and got me a loaner car to use. Cant ask for much more!
Our Dealer Chuck was Respectful & Courteous throughout the whole sale. He had a excellent memory of our last purchase, and who my husband & I were. I will always recommend not only Coastal Nissan, but our Dealer Chuck! 💙
Fantastic experience. Our salesperson Joey was knowledgeable, friendly, and not at all pushy which made the experience pleasant.
Everyone was extremely helpful and friendly. A salesperson has never been as kind and caring as Chuck McElroy. Thank you, Chuck..... I am motoring happily in my new Nissan Rogue Sport. But, studying the book and trying to figure out all these buttons... Loretta Roberts.
As always efficient and great service.
good service, no pressure for extras
Our 2019 Murano was just in for it’s first oil change. Joey Wood, our salesman, handled this for us. We received excellent service. This dealership knows how to take care of it’s customers!
Just a routine check but always receive accommodating, prompt service. Thank you!
Everyone was so courteous and anxious to satisfy our needs. It was a great buying experience. This is a place that I would definitely recommend if you need a new car or just want work done on your car. Thank you Coastal Nissan!!!
Ask for Mitch! We purchased a 2018 Nissan Sentra from Coastal Nissan and we highly recommend the dealership as well as Mitch, the salesman and Brandon in F&I. We're so pleased with our car and the entire experience at Coastal!!!
Joey was very knowledgeable, kind, and courteous. Very professional. All managers as well as finance were extremely kind and proficient.
Coastal Nissan is a wonderful place. We get all of our service work done there. I was very last minute calling last week for the next day. They got us in and completed the work so quickly!
Mitch, Josh and Braxton were extremely helpful! The best customer service I have ever recieved! Will definitely be back when my 3 year lease is up! The best dealer around our area! Thanks for all of your help! You guys rock 😍
Was so refreshing not to feel pressured or rushed. Brandon provided excellent service, and ensured I was in good hands when he had to step away.
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